Payment Policy

Last updated: February 13, 2026

Seller Information

  • Velourfashion
  • Email: info@velourfashion.com
  • Address: Lodestar Ecommerce LLC, 5830 E 2nd St Ste 7000 #34998, Casper, WY 82609, USA
  • Business Hours: Monday through Friday, 9:00 AM – 5:00 PM (CT)

This Payment Policy describes the terms that apply to transactions made on the Velourfashion website.

1. Accepted Payment Methods

We accept the following payment methods at checkout: Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, Shop Pay, and Visa. Availability of certain methods may vary depending on your region or device. All payments are processed securely.

2. Transaction Security

The security of your payment information is a top priority.

  • Transactions are protected by SSL encryption.
  • We do not store full card details on our servers.
  • Payments are processed by certified partners that comply with PCI-DSS standards.

3. Currency and Billing

Prices displayed on the site are listed in US dollars (USD) unless otherwise indicated.

Depending on your bank, conversion fees or other charges may apply. These fees are the responsibility of the customer.

4. Order Confirmation

An order is considered confirmed only after successful payment authorization.

You will receive a confirmation email with a summary of your order.

5. Declined or Blocked Transactions

We reserve the right to refuse or cancel any transaction in cases of:

  • Suspected fraud or suspicious activity
  • Incorrect or incomplete billing information
  • Bank authorization issues

In such cases, no amount will be permanently charged. If a hold has been placed by your bank, it will be released automatically within 7 business days. Any amount charged in error will be refunded within 14 days to the original payment method.

6. Refunds

In the event of an approved return in accordance with our Return Policy:

  • The refund will be issued to the original payment method.
  • Processing typically takes a maximum of 7 days after the return is received and approved.

The time it takes for the refund to appear on your bank statement may vary depending on your financial institution.

7. Billing Descriptor

Your card statement may show a descriptor such as:

"velourfashion" or a similar reference associated with our store or payment partner.

8. Disputes and Chargebacks

If you have a concern about a charge, we encourage you to contact us directly before initiating a dispute with your bank.

We will do our best to resolve any issue quickly and fairly.

Any fraudulent or unwarranted chargebacks may be contested with the relevant financial institution.